Please read these terms and conditions ("terms and conditions", "terms") carefully before using relationship-counselor.com (“website”, "service") operated by Relationship Counselor ("us", "we", "our").
Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Relationship Counselor only grants use and access of this website, its products, and its services to those who have accepted its terms.
You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Relationship Counselor assumes no responsibility for liabilities related to age misrepresentation.
You agree that all materials, products, and services provided on this website are the property of Relationship Counselor, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Relationship Counselor’s intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant Relationship Counselor a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.
As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.
By visiting this website, you agree that the laws of Slovenia, regardless of the principles of "conflict-of-law" laws, will govern these terms and conditions and any disputes that may arise between the relationship adviser with you or his business partners and associates.
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court Slovenia and you consent to exclusive jurisdiction and venue of such courts.
You agree to indemnify Relationship Counselor and its affiliates and hold Relationship Counselor harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.
Limitation on liability
Relationship Counselor is not liable for any damages that may occur to you as a result of your misuse of our website. Relationship Counselor reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Relationship Counselor and the user, and this supersedes and replaces all prior agreements regarding the use of this website.
Modification and cancellation of therapy appointment by the user
The user may, at no cost, move the appointment to a different time or date, but only if he does so at least three calendar days before the selected time.
The user may cancel the appointment at least three calendar days before the scheduled date without any giving reasons. Termination of the appointment shall be deemed to be a termination of the service contract.
No refund is possible in the event of cancellation by the user.
In the event of timely cancellation of the appoinment (i.e. at least three calendar days before the scheduled time), the amount paid shall be taken as a credit.
The user has the option of selection of an alternative time for the same kind of service, provided that the price of the replacement service is equal to the price of the cancelled service. No surcharge for a more expensive service is possible unless there is a change in the prices of the originally selected service between cancellation and the choice of alternative term. The user is obliged to book the alternative time within one year. In the event that user does not do so on time, the amount paid will not be returned.
In the event that the user does not cancel the appointment on time (i.e. at least three days before the scheduled time), he is obliged to pay for the service as if it had been performed. In this case, the counselor is entitled to withhold the amount paid for the service.
By accepting Terms and conditions, the user confirms that he is aware that the success of consultations and therapies or the potential negative impact on the user is not scientifically foreseeable, as each person responds differently to the consultations or therapies offered by the therapist/counselor. The councelor do not guarantee that the therapy or consultation will achieve the desired effect, nor that it will have a negative impact on the user. By ordering the service, the user confirms that he has decided to do so voluntarily, without coercion, and despite being warned that the consultation or therapy may not have the desired effects.
Cancellation of the appointment by the service provider
The counselor is entitled to cancel the reserved appointment for justified reasons at least three calendar days before the scheduled date ("timely cancellation"). Termination of the appointment shall be deemed to be a termination of the service contract.
Notwithstanding the provision of the preceding Article, the counselor is entitled, in the case of objective reasons or force of nature on the part of the counselor (serious illness, hospitalisation, injury, death in the family of the service provider, etc.) to cancel the period later.
The counselor will immediately inform the user of the cancellation of the appointment by e-mail to the reported address.
If possible, the counselor will provide an alternative appointment if the counselor is unable to perform the latter for objective reasons and the user agrees to do so.
In the event of "no time" cancellation or if the user does not agree to the performance of the service in the new term, the contract shall be deemed to be untied and the counselor is obliged to repay the amount paid to the user within 14 calendar days to users provided transaction account.